General Questions

Mahmood pharmacy is a family owned business established in the year 1956, in Lahore. But keeping in view of the ever-growing and changing global and national business style. Mahmood Pharmacy converted into chain pharmacy to cater and facilitate his customers in different locations. Mahmood pharmacy is a trusted name by ministry of health well known consultants, general practitioners and various well known organizations most important by its valuable customers.
Yes. All our products are sourced from manufacturers or their authorized distributors. We ensure to maintain the cold chain and our inventory system ensures no fake/expired product is sold from our outlet/delivery channel.
Not yet. We have plans to deliver all across Pakistan, so stay tuned. For physical stores, please check out our Store Locator.
Please check out our store locator.
Yes. All our products are stored in a dedicated warehouse with cold-chain facilities. We also deliver with necessary temperature controls so your products can reach you safely, without any problems.
We are operational Monday to Sunday, from 9 a.m. to 9 p.m.

Ordering Questions

You can place your order by calling our call center at (042) 35744462, or use our website or the Mahmood Pharmacy App available at relevant app stores.
Search/select products and press “Add to Cart” option, and the product will be added to your cart. Thereafter, the system will navigate you till the check out.
You can go to My Account, click Create an Account and make an account there. By creating an account, you will let Mahmood Pharmacy serve you better every time you log in. You will have a quick cart re-fill, will be able to revisit your order history, and get access to interesting discounts and promotions!
You can cancel your order by calling our call center at (042) 35744462. The order will be cancelled in 30 minutes if it is not confirmed.
Please make sure you checked your order completely, and then contact us at (042) 35744462.
You can check up on your order status by calling our call center at (042) 35744462.

Delivery Questions

Within our store locations, we deliver on the same day in 2-3 hours. For outside our store stations, delivery will take 24-48 hours.
For our store locations, delivery is free.
No minimum order limit
Yes, you can have your parcel delivered to an address different from your billing information. When you place your order, you will be asked for multiple addresses. Your order will be delivered as per selection of address.
Please note down your order number, and contact our support team at (042) 35744462 in case of delays.

Payments Questions

We have cash on delivery as a payment option.
There are different discounts and promotions from time to time. Check out our homepage regularly for more details.